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Helping you in getting your valuable products to your customers in a safe way is the focus of FP’s Quality Policy.

This means we do everything to make sure our protective packaging products meet your demands in terms of product Quality, however Quality is much more than that, it also means:

• A well-educated and trained Sales staff to consult you in the best possible way
• Innovation-driven Engineers that come up with the right solutions for your problems
• A friendly and dedicated Customer Service to handle any questions you may have
• A Field Service that reacts quickly and adequately whenever you may have an issue
• Correct and timely invoices by our Accounts dept.
• A Logistic dept. that makes sure you get your goods in a timely manner

At FP we monitor the Quality throughout the organisation. Every department has a contribution to the Quality of the final product that you receive. We pay particularattention to training our people to perform in the best possible way. Our aim and therefore our slogan is:

RIGHT FIRST TIME EVERY TIME

Enclosed you will find our official Quality Policy.